I use OneGuard for three different properties and have always had fantastic experience with the customer service team! Very pleased with the home warranty!
There’s no denying it takes countless appliances and systems to keep your home running smoothly. But unfortunately, appliance and system failures are bound to happen due to normal wear and tear. From leaking faucets to water heater replacements, breakdowns happen when you least expect them, and can bring your life to a sudden halt. For these unforeseen moments, you need the proper coverage, fast response times, and professional service that we deliver.
Warm refrigerator right after grocery shopping? Broken oven before Thanksgiving? These things seem to always happen at the worst times. Lucky for you, OneGuard® is just one call away. We have a wide range of options designed to cover the appliances you use the most.
Our appliances coverage includes:
Broken air conditioning unit in the middle of summer? Overflowing toilet days before a family gathering? No matter how big or small your problem may be, simply contact us so we can get the job done.
Our systems coverage includes:
Our service contractor relationship managers meet with our service contractors regularly to review different factors of their performance, such as response times and customer feedback. This helps ensure we’re always delivering professional and cost-effective services.
Our service contractors avoid “band aid” repairs that only temporarily fix the problem. Our mindset is that if we can’t fix a covered item, we’ll replace it. After our work is done, we’ll follow up with a satisfaction survey to make sure your problem was solved.
Our high-quality work is backed by:
Quality repairs
We always use manufacturer-approved parts and brand new parts where available.
Customer follow-up
We make sure your problem was solved to your satisfaction.
Breakdowns can happen any time during the day and oftentimes when you’re too busy to handle it during normal business hours. With OneGuard, you can stress less knowing we’re available online or by phone 24 hours a day, 365 days a year, with fast response times.
Once you make a request, one of our professional service contractors will call you to discuss a convenient time to stop by. We ask our service contractors to make an effort to be at your door within one business day, if they have the availability and it’s convenient for you.
To help get your problem solved quickly and efficiently, we offer:
Convenient scheduling
We’ll arrange a time to stop by that works for you.
Local service contractors
We’ll have someone who is qualified, close by, and ready to help.
In addition to home warranties, OneGuard also offers home maintenance services to help you keep your home running smoothly. With just one number to call for all your home care needs, you can have more time and freedom to do the things you love.
