Leadership Team

Scott Smith 
President & CEO

Troy Powelson 
COO/CIO

Tom Westhora 
Regional VP, Texas

Craig Roberts 
Director, Contractor Relations, Texas

Jason Meyers 
Director, Marketing & Public Relations

Janet Avelar 
Authorizations Manager

Seth Carroll 
Director, Contractor Relations, Phoenix

Kim Coffey 
Customer Care Manager

Account Executives

Deke McBride 
Account Executive/Arizona

Denise Steinbock 
Account Executive/DFW

Jennifer Hildman 
Account Executive/DFW

Kristin Jacobs 
Account Executive/Arizona

Sallie Griffith 
Regional Sales Manager/DFW

Sandra Stevenson 
Regional Sales Manager/Houston

Travis Zimmerman 
Regional Sales Manager/Arizona

Bill Knapik 
Account Executive/Houston

Debra Howard 
Account Executive/Houston

Shelley Carr 
Senior Account Executive/Arizona

Warranty Sales

Alyx Lunceford 
Warranty Sales Advisor

Kathleen Jones 
Warranty Sales Manager

Breanna Perez 
Warranty Sales Advisor

Deni Czulno 
Warranty Sales Advisor

Earlene Long 
Warranty Sales Advisor

Laurie Johnson 
Warranty Sales Advisor

Sara Polley 
Warranty Sales Advisor

Russ Denk 
Mechanical Inspector

Joanna Call 
Sales Support

Suzanna Hicks 
Sales Support

Alex Stroke 
Mechanical Inspector

Customer Care

Chris Cathey 
Customer Relations Specialist

Gloria Petersen 
Customer Care Agent

Connie Brownlow 
Customer Care Agent

Elisa Perez 
Customer Care Agent

Tina Launders 
Customer Relations Specialist

Kelly Whallon 
Customer Care Agent

Mike Coffey 
Customer Care Agent

Christina Ippolito 
Customer Relations Specialist

Megan Nielsen 
Customer Care Agent

LaDonna Hernandez 
Customer Care Agent

Dillon Maskulka 
Customer Care Agent

Kimberly Perry 
Customer Care Agent

Authorizations

Becky Bogner 
Authorizations Specialist

Danielle Brown 
Authorizations Specialist

David Belina 
Authorizations Specialist

Lyla Abrams 
Authorizations Specialist

Marc Chiquete 
Authorizations Specialist

Scott Jolley 
Authorizations Specialist

Judi Berry 
Authorizations Specialist

Administrative

Denise McKeown 
Administrative Assistant

Wendy Knight 
Corporate Accounting

IT Team

Greg Clement 
Senior Software Developer

Scott Hellewell  
Senior Software Developer

Omar Lodhi